Virtual Agent configuration with Mindflow

Set a default topic

Once the topic is created, from the Property tab, you need to define the topic type as Setup Topic.

Then the topic can be activated by default each time a user starts a conversation by going to the following path: Virtual Agent > Custom Greetings & Setup then click on Default chat experience

In Setup Topics > Greeting → allows you to define the topic that will be launched by default when creating a new conversation.