# Incident Report 07/05/2026

**Start:** `Nazgul/3.16.14`(May 06, 2026, 10:07:00 AM UTC+2:00)

**End:** `Nazgul/3.16.14` (May 06, 2026, 16:20:00 AM UTC+2:00)

**Reach:** Mindflow internal service “Platform Logs” is not working.

**Impact:** High – blocking

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## Description

Existing flows using the internal Mindflow connector “List audit logs” stopped working.

Here is the affected service:

   <div class="docs-screenshot-compact">

   ![Description](./assets/description.png)

   </div>

   <div class="docs-screenshot-compact">

   ![Description](./assets/description-2.png)

   </div>

The error shown in the flow:

   <div class="docs-screenshot-compact">

   ![Description](./assets/description-3.png)

   </div>

_Note_: the API used to export logs (described [exporting logs](https://docs.mindflow.io/guides/administrating-the-platform/exporting-logs)) was not impacted. Only the internal connector using this API was.

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## Causes

We are currently enhancing our Mindflow API and refactoring our internal connectors. During this process, the internal connectors are being fully rewritten. Unfortunately, a miscommunication led the development team to believe that this internal connector was not used in production. Therefore, it was updated without considering the breaking changes it could cause.

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## Resolution

Once identified, the broken connector was redeployed using the previous working version. In the process, we strengthened the delivery process for internal services.

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## Follow-up

We sincerely apologize for this disruption and are committed to preventing similar issues in the future.